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FAQ

Common Transportation Questions?

Can I visit your office in person to see vehicles and make a reservation?

Absolutely! Our customers are always welcome to visit our offices during standard office hours to view and reserve vehicles. We enjoy showing off our fleet, but ask that customers make an appointment ahead of time so we can plan accordingly for your visit and have the vehicles on site.

Is the gratuity included?

Yes

Do you do transportation outside of the immediate area?

Yes we do charters.

Where do I meet my chauffeur at the Ft. Myers Airport?

Downstairs, in baggage claim at the numbered carousel for your arrival flight.

Do you allow smoking in your vehicles?

ALL of our vehicles are strictly “NON-SMOKING”.

Aren’t all limousine services basically the same?

Unfortunately it is not that simple. You should seek out referrals and recommendations from friends, family and business associates. There are many factors to consider such as reputation, years in operation, size and age of fleet, licensing and insurance, customer service philosophy & back office support, depth and type of chauffeur staff – all company employees (screened & trained), and financial stability. Please use due diligence in choosing your transportation service. Do not be hesitant to ask any pertinent questions including for proof of insurance.

Why do you ask for a credit card number when I make my reservation?

All reservations are subject to guaranteed payment. The credit card number taken at the time of your order is used for this purpose. Charges for your reservation will be billed to this credit card if you do not cancel your service in advance (see our cancellation policy).

How far in advance should I make my reservation?

This does vary based on the time of year. Sedan reservations should be called in within 24 hours of the pickup date. We do try to accommodate all last minute requests for transportation, but cannot always guarantee that there are vehicles available. All specialty vehicle reservations should be called in well in advance of the event date.

Reserve your transportation today!

Servicing all of Southwest Florida, including Naples, Fort Myers, and Bonita Springs,
Dolphin Transportation is your luxury black car, sedan, limousine, van, SUV, motor coach,
mini bus, handicap accessible and charter bus transportation specialist.

   239.530.0100

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